urelo
Important Disclaimer: The analysis provided are for informational purposes only and should not replace professional medical advice. Always consult with a healthcare provider.

Terms of Service

Last Updated: May 12, 2025

1. Introduction

Welcome to Qurelo ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Qurelo website, applications, and services (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

2. Description of Services

Qurelo provides automated analysis and interpretation of medical reports and health data through artificial intelligence technology. Our Services include:

  • Medical report analysis and summarization
  • Clinical interpretation of medical data
  • Comprehensive health insights and recommendations based on medical reports
  • Language translation of medical information

3. Important Medical Disclaimer

THE SERVICES PROVIDED BY QURELO ARE FOR INFORMATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT.

Our Services provide automated analysis of medical reports, but this analysis:

  • Is not a substitute for professional medical advice, diagnosis, or treatment
  • Should not be relied upon for making decisions about your health
  • Does not establish a doctor-patient relationship
  • May contain errors, inaccuracies, or omissions

Always consult with qualified healthcare professionals for medical advice, diagnosis, and treatment options. Never disregard professional medical advice or delay seeking it because of information provided through our Services.

4. Account Registration

To access certain features of our Services, you may need to register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as necessary
  • Keep your password secure and confidential
  • Accept responsibility for all activities that occur under your account
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. User Responsibilities

When using our Services, you agree not to:

  • Upload false, misleading, or fraudulent medical reports
  • Attempt to reverse-engineer the algorithms or systems behind our Services
  • Use our Services for any illegal purpose
  • Infringe on intellectual property rights or third-party rights
  • Interfere with the proper functioning of the Services
  • Access the Services through automated means without our prior permission
  • Upload content containing viruses or malicious code
  • Attempt to gain unauthorized access to any part of the Services
  • Use our Services to harm, threaten, or harass others

6. Payment Terms

We offer both free and premium Services:

  • "Quick Summary" is provided free of charge
  • "Clinical Interpretation" and "Comprehensive Analysis" require payment
  • Payment is accepted through our authorized payment processors
  • All fees are exclusive of taxes unless stated otherwise
  • Fees are non-refundable except as required by law or as expressly stated in these Terms
  • We reserve the right to change our fees with reasonable notice

7. Content Ownership and Licenses

Your Content

You retain all rights to the medical reports and other content you upload to our Services ("Your Content"). By uploading Your Content, you grant us a worldwide, non-exclusive, royalty-free license to use, store, and process Your Content solely for the purpose of providing and improving our Services.

Our Content

All content provided by us, including but not limited to text, graphics, logos, icons, images, audio, video, software, and data compilations, is the property of Qurelo or our licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, and revocable license to use our Services and content for your personal, non-commercial use.

8. Privacy and Data Security

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information when you use our Services. By using our Services, you consent to the practices described in our Privacy Policy.

Given the sensitive nature of medical data, we implement industry-standard security measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Term and Termination

These Terms will remain in effect until terminated by either you or us. You may terminate these Terms at any time by discontinuing use of our Services and deleting your account.

We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including if you breach these Terms.

Upon termination, your right to use the Services will cease immediately. The following provisions survive termination: content ownership, warranty disclaimers, indemnity, limitation of liability, and dispute resolution.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT:

  • THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE
  • DEFECTS WILL BE CORRECTED
  • THE SERVICES OR SERVER ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • THE SERVICES WILL MEET YOUR REQUIREMENTS
  • THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY MEDICAL INTERPRETATIONS PROVIDED

THIS DISCLAIMER IS ESPECIALLY IMPORTANT GIVEN THE NATURE OF AUTOMATED MEDICAL REPORT ANALYSIS AND THE INHERENT RISKS OF RELYING ON SUCH TECHNOLOGY FOR HEALTH-RELATED DECISIONS.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QURELO, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES
  • ANY CONTENT OBTAINED FROM THE SERVICES
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT
  • RELIANCE ON MEDICAL INTERPRETATIONS PROVIDED THROUGH THE SERVICES
  • ANY OTHER MATTER RELATING TO THE SERVICES

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO QURELO DURING THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

12. Indemnification

You agree to indemnify, defend, and hold harmless Qurelo and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of applicable laws or regulations
  • Your Content
  • Your reliance on the medical interpretations provided through the Services

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website and updating the "Last Updated" date.

Your continued use of the Services after such changes constitutes your acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using our Services.

14. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or our Services shall first be attempted to be resolved through good-faith negotiation. If such negotiation fails, the dispute shall be submitted to binding arbitration in accordance with the rules of [Applicable Arbitration Association].

The arbitration shall take place in [Your City/Location], and the arbitration proceedings shall be conducted in English. The decision of the arbitrator shall be final and binding.

15. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

16. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Email: support@qurelo.com

Qurelo
[Your Company Address]
[City, State, ZIP]
[Country]

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Qurelo regarding the Services and supersede all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter.